For most of the last decade, people in organizations tried, with varying degrees of success, to redefine “management.” The popular approaches were re-engineering, downsizing, right-sizing, etc.

We don't manage people; we manage relationships. People manage themselves; they choose their own behaviors. Managers create the environment…

Communication is probably one of the most overused and misunderstood words in the English language. This is especially true since the advent of modern communications technology and “tools.”

If the answer to one or more of these questions is “No,” the next question is whether or not “No” can be turned into “Yes”. If not, the energy required to build a team or partnership may be better used in other areas. However